The Incident Management App helps to maintain all service levels frequently. It assists the team to achieve improved staff utilization thereby increasing efficiency. It also improves effectiveness, self-service, and reduces workload.

The right way of handling incidents and events would have led to disruption of business staff as employees don’t have adequate information.

This is a 24×7 work app to establish simple connections among issues, requests, and incidents which makes work a lot easier.

The app is super easy to use with self-explanatory features. You can roll out the app within 2 business days.

The app allows users to record and report incidents as they happen. It enables real-time alerts and notifications to the Supervising personnel. It also helps management to restore normal service operation as quickly as possible and minimize the adverse impact on business.