The Wooqer Customer Feedback WorkApp empowers your organization to capture customer feedback digitally, with the added benefit of a Net Promoter Score (NPS) for the product/service purchased through the brand. The app also provides a holistic view to you with the help of tools such as real-time reporting. Actions can be taken basis any discrepancies that may have hampered the customer’s experience. With the feedback data, top management can also take necessary actions in order to improve the overall customer experience.

• Visibility into Net Promoter score of each store
• Trend report showing how the NPS is changing over time
• Notifications for poor ratings to trigger call back or other action
• Consolidated report for all stores

Every business has customers and every business needs to measure customer feedback. This WorkApp is relevant for every single business interested in capturing the pulse of their customer.

With ability to capture feedback through mail, a public url that you can embed behind CRM messages, on a QR Code, on bills or on your website and in store feedback capture through device available in store,this WorkApp gives you multiple ways for getting the job done. So if you have the will, this WorkApp gives you a way to capture customer feedback.